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Claims & Return Policy
- All claims and returns must be approved by customer service representatives of Mega Cap, Inc. within 5 days of receipt of merchandise.
- Returns will be refused by our warehouse if there has not been an assigned Return Authorization (RA) number.
- Returns or unwanted goods are subject to a 10% restocking fee unless the return is due to an error of Mega Cap, Inc.
- Refused COD shipments will be subject to a 10% restocking fee, in addition to freight and COD charges.
- Mega Cap, Inc. only issues call tags on our shipping errors.
- All returns must be received by MEGA CAP within 30 days after the RA number is issued.
- Absolutely no returns on decorated or customized merchandise.