Frequently Asked Questions
Q: How do I set up an account?
A: You can set up an account through New Customer Registration. Your account will be ready 1-2 business days after we have received all required information (resale information, tax ID, etc). Once all required information is confirmed, you will receive an automatic message from our system.
Q: Why can’t I access my account?
A: Your account may be inactive. Please contact us and one of our reps will help you out.
Q: Can my account have separate log ins for multiple users?
A: Yes, you are welcome to use multiple emails for the same customer ID (e.g. for multiple salespeople within the same company). Simply complete New User Registration for each user.
Q: How can I place an order?
A: You can place orders through our website after account is setup and confirmed, or you can email orders to firstname.lastname@example.org.
Q: What is your minimum order quantity?
A: Our minimum order quantity is 12 pieces per color, per style. Assorted size & color pack cannot be broken.